novibet's Commitment

Novibet | Games Responsible — Fun in Control

Novibet believes the best gambling is gambling done wisely. We provide the tools, guidance, and support you need to keep betting as entertainment — not a burden.

If you feel gambling is starting to affect your daily life, finances, or relationships, don't go through it alone. Use our control tools or contact the novibet support team 24/7 for assistance.

Six Ways novibet Supports Responsible Gaming

All these tools are available free to all novibet members — accessible directly through your account settings, with no need to contact customer support.

Daily / Weekly Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you load into the platform. These limits take effect immediately and can be reduced at any time.

Session Time Limits

Set a time limit for your gaming sessions. When the limit is reached, the platform will send a notification and encourage you to take a break. Managing your play time is one of the best responsible gaming practices.

Temporary Break (Cool-off)

Choose to take a break from the platform for 24 hours, 7 days, or 30 days. During this period, your account cannot be used for wagering. Withdrawal of remaining funds is still available.

Permanent Self-Exclusion

If you want to stop entirely, you can apply for permanent self-exclusion from the novibet platform. Your account will be closed and you will not be able to re-register. This is a serious option and cannot be reversed.

Self-Assessment Test

Novibet provides a self-assessment questionnaire to help you evaluate whether your gaming habits carry any risk. The test is brief, private, and intended solely for your own guidance.

24/7 Customer Support

The novibet support team is ready to assist you with any questions about responsible gaming, how to use the control tools, or any other account management needs.

Healthy Gambling Starts with Awareness

Online gaming — whether slots, baccarat, football betting, or live casino — can be great entertainment when done the right way. But like any form of entertainment, it can become a problem when control is lost.

At novibet, we don't treat responsible gaming tools as a formality. We embed responsible gaming principles into our platform design from the ground up — from session time notifications to the way deposit limits are processed automatically.

Understanding What Healthy Gambling Looks Like

Healthy gambling means playing with money you can genuinely afford to lose — not money needed for daily essentials like rent, bills, or food. You play for entertainment, not to solve financial problems or fill an emotional void.

Signs of healthy gambling include:

  • You set a budget before you start playing and stick to it.
  • You can stop playing once you reach your set time or financial limit.
  • You don't chase losses — you accept that losses are part of the game.
  • Gambling does not interfere with work, family, or other responsibilities.
  • You play with disposable income, not savings or borrowed money.

Why Is Chasing Losses Dangerous?

One of the biggest traps in gambling is the "just one more" mindset — when you lose, you feel that betting more will help recover the losses. This is a dangerous pattern of thinking. Every spin, every hand, every bet is an independent event — previous results guarantee nothing about future outcomes.

Novibet uses an independently audited RNG (Random Number Generator) system — meaning there are no patterns that can be "read" or "predicted". Playing with realistic expectations is the foundation of responsible gaming.

novibet Tip: Before each session, set two limits — a maximum loss limit and a target win limit. When either is reached, end the session. This keeps you in control and makes the experience more enjoyable.

How Problem Gambling Affects Your Life

Problem gambling doesn't just affect your finances — it can spread to every area of your life. Family relationships become strained, work performance suffers, sleep is disrupted, and mental health deteriorates. Many people feel ashamed to admit it, but problem gambling is an issue that can be addressed with the right help.

The most important first step is acknowledging that there's a problem. And if you're already reading this page, that's a step in the right direction.

novibet does not allow individuals who are under an active self-exclusion period to register a new account or access the platform. Our detection system ensures this policy is enforced automatically.

Child and Underage Protection

The novibet platform is exclusively for users aged 18 and above. We conduct age verification during the KYC process and have systems in place to detect accounts that may be used by minors.

For parents and guardians, we encourage you to use parental control software on shared devices to prevent children from accessing online gambling sites. If you suspect a novibet account has been opened by a minor, please contact our support team immediately.

Access Your Control Tools

Log In to Your novibet Account

All control tools are accessible directly from your account dashboard after logging in.

Go to Account Settings

Click your profile icon and select "Security & Responsible Gaming Settings".

Choose the Right Tool

Deposit limits, session time limits, temporary breaks, or self-exclusion — it's all there.

Confirm and Activate

All reductions to limits take effect immediately. Increasing a limit requires a 24-hour waiting period for added protection.

Need Immediate Help?

The novibet support team is available 24/7 via live chat for any queries related to responsible gaming or account management.

Recognise the Signs of Problem Gambling

The sooner you identify these signs in yourself or someone you care about, the sooner help can be provided.

💸

Betting with money needed for bills or daily expenses

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Constantly chasing losses and unable to stop even after losing a significant amount

🤫

Hiding gambling activity from family members or a partner

😰

Feeling restless, anxious, or irritable when unable to play

💳

Borrowing money or selling assets to fund betting

🌙

Sleep disrupted by thoughts of gambling or losses

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Work or academic performance has declined due to spending too much time and mental energy on gambling

👨‍👩‍👧

Strained relationships with family and friends due to gambling activity

10 Questions to Know Yourself

Answer these questions honestly. If you answer "yes" to more than 3 questions, it may be time to talk to someone about your gaming habits.

1

Have you ever betting more than you planned and can't stop?

2

Have you ever hiding gambling activity from people you care about?

3

Do you betting to escape problems or feelings of sadness, boredom, or stress?

4

Have you ever borrowing money specifically to use for betting?

5

Do you feel needing to bet with increasingly larger amounts to get the same level of satisfaction?

6

Have you ever tried to stop playing but failed, even when you intended to?

7

Is gambling affecting your relationships with family, a partner, or friends?

8

Have you ever missing work or school due to gambling activity?

9

Do you feel restless or anxious when unable to access the betting platform?

10

Have you ever chasing losses by continuing to bet even as the situation gets worse?

Responsible Gaming FAQ

Log in to your account, go to Account Settings, then select the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Reduced limits take effect immediately, while increasing a limit requires a 24-hour waiting period.

Yes. During a cool-off period, you cannot make deposits or play, but you can still withdraw any remaining balance in your account. This ensures your funds remain accessible even during a self-control period.

No. Permanent self-exclusion is final and cannot be reversed. This is to protect your long-term interests. If you only need a short break, we recommend trying the 30-day cool-off option first before making a permanent exclusion decision.

The first step is acknowledging that there's a problem — and you've already done that by reading this. Reach out to the novibet support team 24/7 via live chat for immediate guidance. We can help you activate control limits or begin the self-exclusion process based on your needs.

Yes. novibet conducts age verification through a KYC process that requires valid identification documents. Accounts that cannot verify the holder is 18 years or older will be suspended until verification is complete. This is part of our commitment to responsible gaming.

Yes. All transaction history, deposits, withdrawals, and gaming activity are available under the "Account History" section of your dashboard. Reviewing these records regularly is a good practice for evaluating your own gaming patterns and keeping them in check.

Play for Fun, Play Responsibly

Create a novibet account and enjoy a platform built with control tools from the start — because the best experience is one that stays in your hands.

For users aged 18 and above only. Play responsibly.


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